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Chief experience officer : ウィキペディア英語版 | Chief experience officer A chief experience officer (CXO) is the officer responsible for the overall user experience (UX) of an organization. Chief experience officer ensures the organization has good customer service, so customers are able to have a positive experience. This is the ultimate role of this executive as the responsibility is based on pleasing customers. == Customer Service == Customer Service is to ensure a customer is satisfied with a product or service. Customer service is measured by the relationship the company creates with their customer. It is also measured by how much a company wants to look after their customers. Here are some examples of good and bad customer service,
抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)』 ■ウィキペディアで「Chief experience officer」の詳細全文を読む
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